Software related problem

[Jeus]

What does it mean?Do i have to visit a service centre?

[Strangeneria]

Yes

[Jeus]

Isn’t it Will be okay after Android 11 update?I mean without visit a service centre?

[Strangeneria]

If you don't receive android 11 update then do visit service centre

[hemantkapil]

Kindly follow the steps. Go to settings>apps>tap on three dots>special access>optimize battery usage>all apps>uncheck software updates. Restart your device and then manually check for software updates. Hope this helps.

[dj9494]

I would suggest you to visit a service center and also try smartswitch software before visiting

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support