Sensors not working

[osingh]

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, if your device's sensors are not working, we recommend visiting a nearby service center. The service center technicians will inspect your device to identify the issue with the sensors. They will diagnose the problem to determine whether it's a hardware or software issue.

Please click on the link mentioned below to get a nearby service center to your pin code:
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support