Original topic:

S23 pink line issue after samsung's security patch update

(Topic created on: 03-10-2025 11:07 PM)
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Spanishfly
Beginner Level 2
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Very much disappointed about samsung's trustworthy brand value. Seems like they are intentionally creating issues for a phone upgrade. If that happens am sure i don't buy any samsung phones.and not recommending samsung premium devices to anyone 

5 Comments
Sumit2000
Active Level 6
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When did you buy it? Is it under warranty? Which security patch are you talking about?
goodthings
Expert Level 5
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Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
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Your's most welcome to here.
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized. As of now, there are no reported issues with Samsung devices.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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ram_ram
Expert Level 2
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Sir my Samsung galaxy S22 mobile display got Green line after repeated request samsung changed my display free of cost samsung service center has no authority useless finding reason to avoid free display replacement open my galaxy app send email to Samsung care + you will get reply try your luck
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