Original topic:

Recent Apps key not working

(Topic created on: 03-24-2020 09:21 PM)
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Samsung_8k153jk
Beginner Level 2
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  • I have received an update for my M30s and installed the same. After finishing installation the recent Apps button is not working. How to resolve the issue without factory reset? Kindly help.
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YaMuk
Active Level 6
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yaa phone check safe mode and check the phone issue not solve so plss go samsung service center
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cs_member10
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Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

With the Government's mandate to observe complete lockdown, our customer service team is working with very limited resources. We are likely to take longer than usual to respond.

 

This issue "recent app key not working"needs physical inspection for the trobleshooting. Kindly visit the nearest service center after lockdown over, our service engineer will surely help you out from this issue.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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