My Samsung galaxy A50 is automatically factory reset

[santo80]

Automatically factory reset my phone how is this possible 

[Record4]

If you enable this which shown in screenshot. Automatically factory reset your device if you enter wrong password 20 times.
👉 Check once.

From Mahammad Rafi.

[santo80]

I don't do anything Automatically factory reset my phone I lost many important data 😔😦

[Record4]

Visit authorised service center.

From Mahammad Rafi.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > support> tap on error repot > type your query > send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support