Memory card (microSD card)Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website.
• Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. To use the memory card, you must format it. If your device cannot format or recognise the memory card, contact the memory card manufacturer or a Samsung Service Centre.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
• When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder.
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Pull out the memory card tray gently from the tray slot.
When you remove the tray from the device, the mobile data connection will be disabled.
Place a memory card on the memory card tray with the gold-coloured contacts facing downwards.
Gently press the memory card into the memory card tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
Insert the memory card tray back into the tray slot.
• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the Settings app and tap Device maintenance → Storage → → Storage settings →SD card → UNMOUNT.
Insert the ejection pin into the hole on the memory card tray to loosen the tray.
Pull out the memory card tray gently from the tray slot.
Remove the memory card.
Insert the memory card tray back into the tray slot.
Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device.
Launch the Settings app and tap Device maintenance → Storage → → Storage settings →SD card → Format.
Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
