Original topic:

M30s mobile Restarting frequently

(Topic created on: 04-12-2022 01:04 PM)
362 Views
sarathm30s
Beginner Level 2
Options
Community Guidelines
My Samsung M30S mobile restarting frequently. Could you pls suggest any suggestions. 
#M30s Restarting automatically
6 Comments
SwaroopH
Active Level 5
Community Guidelines
Your mobiles motherboard gone. Replace with the new one. If you are covered under warranty then you do not have to pay anything or else you have to pay 8400 to replace motherboard.
SwaroopH
Active Level 5
Community Guidelines
Mine was M31S and was facing the same issue. Problem solved only after replacing motherboard.
0 Likes
Community Guidelines
Kindly Visit Service Centre
fab123
Active Level 1
Community Guidelines
Motherboard issue no point fixing the phone seems to be some motherboard defect many faced this issue
0 Likes
cs_member8
Moderator
Moderator
Options
Community Guidelines

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly use a genuine Samsung charger.

Note: We always recommend using a genuine Samsung charger for charging your device.
There are two methods to disable the auto-restart function
Method 1

Please follow the below steps:
Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto-restart disabled.

Please follow the below steps:
Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto-restart at set times" if enabled

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes
Community Guidelines
Don't buy Samsung phone, it creates problems through updates and heavy charges through service centers. #M30S
0 Likes