Original topic:

Lots of bugs posts upgrading to UI4.0 on Note10+

(Topic created on: 02-09-2022 10:49 AM)
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mmore
Active Level 2
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Battery percentage on top right bar shows always 0%.
While trying to open files eg pdf app crashes.
Not detecting SPen after placing back in slot.
Looks like software tester has not tested at all and software has been released.
Did anyone faced similar issue for Note10+?
3 Comments
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Try factory data reset.
It is always recommended to reset your phone after major OS upgrades.

If you are worried about data loss
Backup your phone using Smart Switch.
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mmore
Active Level 2
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Hi Mayank, Thanks for your suggestions. But this seems to be bug post latest update. Spen issue persist since last year security updates. All formatting factory reset done as per their technical team. But no use. Bug was not resolved till date and now this new issue.
cs-member13
Expert Level 4
Community Guidelines

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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