Original topic:

Heating issues in my samsung s20 fe 5g

(Topic created on: 06-16-2021 10:20 AM)
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jeevan05
Active Level 3
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My s20 fe 5g alwways gets warm while using social media or other apps for 5 mins.the heating takes place near top end of screen and camera module.
Is this normal..if not is there any solution to this
9 Comments
Siri888
Active Level 4
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I have s20fe 5g in the family. No such issues reported. However the issue ur facing is quite normal and happens after prolonged usage.
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jeevan05
Active Level 3
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Thanks brother.....since i recently brought this device im a bit confused whether to replace the device or not
Anonymous
Not applicable
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U better try approaching the seller or Samsung before the return period ends. If it is over try to fix it in warranty. It is such a good device. You don't need to use it with an issue. And before doing all this,pls check for any updates.
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jeevan05
Active Level 3
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Right now im using it with 60hz...it tends to get warm while using it with 120hz..😑
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Anonymous
Not applicable
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Back up files and try a factory reset. It should not get warm on normal use as far as I know.
Siri888
Active Level 4
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No regularly using it by a family member. Just bought 10days back.
It does get warm but not an alarming level and after intense usage like on calls or photo editing or camera use. That's normal
jeevan05
Active Level 3
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Ok brother
jeevan05
Active Level 3
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Ok brother..thanks
cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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