Original topic:

Dual what's up problem

(Topic created on: 11-19-2021 01:26 PM)
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Navi1435
Active Level 2
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Community Guidelines
Hi Team,

I have noticed that when I am using my dual messenger in what's up I can't send pic or I can't see that what's up messages I am getting error.
When ever I am going to send photos 📸 or see status I ma getting this message.

image


4 Comments
Sid_Karna
Expert Level 5
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Keep calm.. This is a universal issue on Samsung phones. Nothing can be done as far as I know.
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Ayush171
Active Level 6
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Try changing the storage of second whatsapp to SD CARD if available.
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Navi1435
Active Level 2
Community Guidelines
How
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Community Guidelines

Dear Samsung member,

Greetings from Samsung customer support.

I understand your situation but it is a 3rd party application that is not from Samsung. As we are trained to handle Samsung software and hardware-related troubleshooting, we advise you to contact the respective application software support. You can reach the app developer through the email channel for which please log in to the play store > select the more option> to select the installed app> click on read more. We sincerely regret the inconvenience. If you have any queries regarding apps developed by Samsung, I will be happy to help you.


Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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