Original topic:

Charging Time in S23U

(Topic created on: 04-02-2024 07:38 PM)
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Sam-Noor
Active Level 6
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After updating 6.1 in my S23 ultra we found that charging time increase 10 to 100% about 1h and 20min with samsung original fast charger. Everything working perfectly except charging time.

Previously in One UI 6.0 is around 55min with tha same charger. Please fix this ASAP Samsung. 
8 Comments
Wayne_B
Active Level 4
Community Guidelines
50 min me full charge ho jata hai yaar..ab nhi ho rha
Sam-Noor
Active Level 6
Community Guidelines
Mera bhi 55 min me 0 to 100% ho jata tha. Ab to 1.5h le raha hai.
AGalaxyuser
Expert Level 5
Community Guidelines
It's always recommended to perform a factory data reset after a huge update. Please reset your device and these problems will gone. You can also do wipe cache partition from recovery mode.

Please accept my comment as a solution if you like my solution.
Sam-Noor
Active Level 6
Community Guidelines
It not necessary to perform factory reset bcoz my data size is to much.
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shasha001
Active Level 5
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Yes, I see this issue as well, I have turned off charging protection due to slow charging.
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Sam-Noor
Active Level 6
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I am waiting for next update to fix this issue by samsung.
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cs_member10
Moderator
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

 

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Sam-Noor
Active Level 6
Community Guidelines
What are you talking about? I am using same charger as before but now the charging speed become 1.5 times of original charging speed and you are telling me to switch off mobile or other things. Please do not copy pase message to every member as well as every problem. Please
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