Original topic:

Battery charging issue M31

(Topic created on: 06-27-2021 07:51 PM)
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neoforever
Active Level 3
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My device is Galaxy M31. It is taking too much time to charge. I have always used original Samsung charger. But since last few days it is taking hours to fully charged. The problem came into effect when device is about to celebrate it's first anniversary 🤣. That's how Samsung galaxy phone works. After an year they starts to show their true colour. Samsung still not working on build quality of devices. That's why more Chinese smartphone makers have gained a good amount of market share.
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F41_Sam
Active Level 1
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Did you performed software update recently?
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neoforever
Active Level 3
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Yes
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F41_Sam
Active Level 1
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I have also updated recently and facing the same issue
cs-member13
Expert Level 4
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Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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