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Original topic:

Automatically resat

(Topic created on: 06-20-2021 11:31 PM)
186 Views
appyjm
Beginner Level 2
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‎06-20-2021 11:31 PM in 

Community Guidelines
Samsung Galaxy j4+ automatically resat why...
Plz help
2 Comments
ARJUNB
Expert Level 3
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‎06-20-2021 11:42 PM in 

Community Guidelines
Reset? I just hope please check under lock screen- secure lock settings, 🔐 if auto factory reset is enabled by any chance if you try to open your phone 15 times and evidence and correct then the phone will be automatically reset to its original factory reset for the safety of the theft as a system things that the mobile has been stolen by somebody I hope this is not enabled please cross checkScreenshot_20210620-234023_Settings_23846.jpg
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cs-member13
Expert Level 4
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‎06-21-2021 11:44 PM in 

Community Guidelines

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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