Original topic:

my device not get updates from 1years

(Topic created on: 07-23-2021 08:33 AM)
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Shahid2006
Beginner Level 3
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my device not get updates from 1years
6 Comments
sayyed318
Active Level 6
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Mobile konsa hai
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Shahid2006
Beginner Level 3
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Samsung j7 prime
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Bixby
Samsung must have completely forgotten about J series phones. They're not even listed in their website now, I guess.
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ranjshani
Active Level 5
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Check updated list for eligibility of your device model and date
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souravKhan
Expert Level 5
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J7 Prime will probably never get any updates in future cause it's a more than 4 years old devices now. So better buy a new device. In Android ecosystem you can't get updates for 6-7 years so buy Apple if you want to use your phone for 6-7 years and want to get updates.
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sangitamondal
Active Level 1
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I talked to customer care yesterday they says team is working for new updates. But after June last update my phone camera become blurry and facing heating issue
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