Modes and routines in my galaxy f23 is automatically declined my calls

[adwaithR]

Modes and routines in my galaxy f23 is automatically declined my calls and send 'I'll call you back.'to callers

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Follow the below steps to perform a settings reset:

1. From the front screen choose Apps.
2. Choose Settings.
3. Choose Backup and reset.
4. Choose Reset settings.
5. Select RESET SETTINGS.
6. Select RESET.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support

[adwaithR]

On my galaxy F23's settings backup and reset option is not available