Original topic:

S23 ultra update ONE UI 7

(Topic created on: 3 weeks ago)
151 Views
Preetu984598
Beginner Level 2
Options
Bengaluru
After getting Android 15 / UI 7 ONE battery is draining heavily and heat issu and camera record not clear after update.
5 Comments
goodthings
Expert Level 5
Bengaluru
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Bengaluru
Your's most welcome to here.
0 Likes
cs_member10
Moderator
Moderator
Options
Bengaluru

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes
Bengaluru
0🔥🏟
0 Likes