Original topic:

M35 and M30s hacking issue

(Topic created on: 01-16-2025 05:24 PM)
277 Views
Kaushik99
Active Level 1
Options
Bengaluru
My phone is hacked by a hacker and continous hacking is tried to my phone please help me with a firewall to protect from hacking.
14 Comments
Aditya620051
Expert Level 5
Bengaluru
How you came to this conclusion?
Bengaluru
Search for malware. Don't install apps from unknown sources.
Kaushik99
Active Level 1
Bengaluru
I know the hacker he has removed my documents related to the case I could see hs device added in my google account
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Kaushik99
Active Level 1
Bengaluru
Tracing location from android auto and other app named samsung KS which I have not yet installed and also tried to login to my Outlook any one knows this pls help
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Bengaluru
One more thing....Go to your google account, tap on manage-security- your devices-manage all device.
Check for the hacker's device ( the suspecious device logged in)
You could also take actions from there , tracing or reporting .
0 Likes
goodthings
Expert Level 5
Bengaluru
Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Bengaluru
Your's most welcome to here.
Kaushik99
Active Level 1
Bengaluru
Raised cyber police complaint need proof any ethical hacker or expert to help
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cs_member10
Moderator
Moderator
Options
Bengaluru

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to assure you that Samsung provides Knox security to ensure that confidential and sensitive data remains safe at every layer of Samsung Galaxy devices. Knox secures Android mobile devices through hard-wired protections, while effectively serving specific management and data security needs.

It's important to note that there is no possibility for your device to be hacked by a third party without sharing information from your side. Nevertheless, we suggest avoiding the use of third-party applications and web browsers to enhance your device's security further.

If you have any additional questions or need further assistance, please don't hesitate to reach out.

Warm Regards,
Samsung Customer Support