Original topic:

Dec 1 patch for S10+ causing several issues

(Topic created on: 01-01-2020 02:09 PM)
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Adityak14
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Bengaluru
I am from Bengaluru,  India.
The latest update for s10+ is causing following issues
1. Incoming out going calls isuues, though signal strenght is full and other people can call easily for same carrier 
2. Gps on, still lot of apps complaining please turn on gps
3. Need to restart phone every now and then to get the things working.

Request to review the update for India.
I dropped an query I got reply update where are you getting issue, by where you mean location or application.

Location: Bengaluru, India
During Calls and gps
1 Comment
Bengaluru

Hi there,

 

We would suggest you to follow the mentioned steps to resolve the issue:

 1) Ensure that network frequency of your device is selected on Auto-mode.

Settings > Connections >More Networks > Mobile Networks > Network Mode > Select Auto mode (GSM/WCDMA/LTE)

2) Search for the Network Manually by the steps as mentioned:

Settings > Connections > More Networks > Mobile Networks > Network Operators > Select Manual Search.

3) You may check by exchanging the SIM in SIM slots and also try using different network operators.

If still issue persists then we would suggest you to contact your service provider.

For for rest of the above mentioned issue, kindly register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

 

Regards,
Team Samsung Members

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