Original topic:

I need help i can't access Dolby features.

(Topic created on: Saturday)
6 Views
Aphiwe25
Active Level 1
Options
with Galaxy

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5 Comments
Sbonga99
Active Level 8
with Galaxy
Even if it looks greyed out, sometimes tapping it can reveal more options or activate it.
○Dolby Atmos often requires headphones or specific speaker setups to be active. Ensure you have headphones plugged in or are playing audio through compatible speakers.
○ Sometimes Dolby Atmos has its own dedicated app or a more in-depth settings menu accessible directly from the phone's main "Settings" app, usually under "Sound and vibration" or "Advanced features."
Aphiwe25
Active Level 1
with Galaxy
I've tried to tap on it' and it says samsung features are applied?
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Hlabuje
Active Level 4
with Galaxy
Just tap on the (App sound settings) and tap on any app that appears then tap on "Reset this app to default settings" and your problem is solved 😀 😊
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Legend54
Active Level 2
with Galaxy
Make sure you're using headphones or a supported Bluetooth device. Dolby Atmos only works when one is connected. Also, check if Battery Saver or Power Saving mode is off—it can disable sound features
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Munatsi399
Expert Level 1
with Galaxy
Have you tried turning off adapt sound, as it has its presets based on the age group you selected?
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