Help

[Dee12r]

Why is it everytime my phone is connected to the wifi it switches off and on continously 😭Someone help!!!

[IntolerableGenius]

What device are you using?

[Dee12r]

It's a Samsung A33,This is so so annoying 😑

[IntolerableGenius]

Could be a software issue, hardware issue and sometimes it could be an app misbehaving.

Did you try to hard reset it by pressing the power button for 15 seconds?
Boot it up in safe mode to see if it performs normally?

[Dee12r]

I will try that now thank you!I did a factory reset what a nightmare I lost all my stuff for no reason!!!Because it just did the same thing after!

[IntolerableGenius]

If you do not come right you're more than welcome to let me know.
When did you purchase the device?

[Dee12r]

Thank you I will!Well it's like 2 years old but it's like brand new, barely used so I Don't understand. I only started using it often now.

[IntolerableGenius]

If you still have the receipt and it's under 2 years you can return it to Samsung they will try diagnose the situation better.

[Munatsi399]

Have you heard your router checked, it can cause this too

Also if you device is set to switch between wifi and mobile data it may do so too if it determines instability in the wifi connection