Yes both settings are turned off [they were always off never turned on at all]. Yet problem exist. Again got in contact with Samsung support their final suggestion is to reset device after taking backup.
I am facing the same issue on my f23 5g. Either is shuts down automatically or restarts. This happens atleast 3-4 times a day. I reached out to Samsung support they suggested to reset all settings. It helped for exactly one day. But now the problem ...
