The official one UI 7 has not yet been released; only the beta version was released in Germany, the US, the UK, India, and South Korea. It will officially be released in other countries after the upcoming Galaxy Unpacked event tomorrow. We will proba...
Sorry to hear that. I always have the same problem with my Buds 2 Pro; resetting them, as I mentioned above, always fixes it. Maybe someone else will offer a solution; also, try searching online.