I have a galaxy z flip 5 and the screen as a wierd yellow line in the middle. Also the bottom right screen flickers. It show it even though i did not drop it. But if i take it for warranty, they will say that i did it and that is consumer fault. What do i do?
Your situation is tough. But to go with what you are saying: -Yellow line in the middle because of folding -no physical trauma - no damage of the phone (no drop) - there is flickering
Okay now look, you are a customer and have rights. To get warranty service without them blaming you then you must take a pic of the yellow line. Take a video of the phone when it turns on to show the flickering. If there was no drop, no damage on the phone, then clearly state that.
File a complaint with Samsung Support via: Samsung website: https://www.samsung.com/support Or call your country’s support number.
Also note, it doesn't not really matter how long you used the phone. "You used it for a long time" is not a valid excuse to not give you warranty. That’s a weak excuse. If the phone is still:
Under manufacturer warranty (usually 1 year or more), and
Was used normally with no accidental damage,
Then Samsung is responsible for fixing defects like: Yellow lines on the screen Flickering from the fold Screen degradation not caused by the user
Check the duration of your warranty and go confront.🙏
