Original topic:

Pinned picture (floating on the screen) disappears when Secure Folder is opened

(Topic created on: a month ago)
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Elpece
Active Level 4
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Z Series
Hi! Is there a way to keep the pinned image that floats on the screen even when you open the Secure Folder.

Problem: it disappears as soon as I go to Secure Folder apps. It never used to work that way.
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Sbonga99
Active Level 8
Z Series
○ Open your Secure Folder.
   ○ Tap the three vertical dots (More options) in the top right corner.
   ○ Go to Settings.
   ○ Look for any options related to "Display over other apps" or "Permissions" specifically for Secure Folder, though it's unlikely such an override for floating elements exists for security reasons.

OR

   ○ If you're using a specific application to pin or float images, go into that app's settings via your main phone settings (Settings > Apps > [Your Pinned Image App] > Permissions or Appear on top). Ensure it has all necessary permissions, but be aware that Secure Folder's security protocols may still override it.

OR
○ Report to Samsung Support
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