Original topic:

watch 4 music volume control not working

(Topic created on: 09-15-2023 12:23 AM)
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utkarsh_harsh
Beginner Level 2
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Wearables

I am using galaxy watch 4 with a non-samsung device, when playing music from my device i see music control face on watch in which i can access pause, play, next, prev option. But for the volume control option when i slide the circle to increase or decrease the volume it does not work, it just comes back to its original position. Is there any resolution to it.IMG_1476.jpeg

4 Comments
cs_member8
Moderator
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. To resolve your issue Kindly reset your watch.

Open the Apps screen on the watch.
Swipe the screen and tap on General.
Reset.

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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MareleVlad
Beginner Level 5
Wearables

It does not work. I reseted both my Redmi Note 10 Pro and my Galaxy Watch 4 multiple times, and the volume control simply doesn't work after the last WearOS update, it just goes lower and higher volume randomly. We are NOT the only ones having this issue, and this started happening only after latest WearOS update. My wife doesn't have this issue, as she has Samsung Phone. This was not a problem on previous Wear OS. Please ACK this BUG and fix it! Thank you.

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Members_RYmKtiN
Beginner Level 2
Wearables

Hey Utkarsh Did you find any solution? 

I am facing the same issue with my phone(iqoo neo 6).

Would really appreciate your help.

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MOORTHIS
Beginner Level 4
Wearables
I'm using s25 ultra paired with watch 6 lte. When I'm using my watch 6 for making call, I could not increase the call volume. For music control it works well. Any solution to increase call volume in watch 6 lte?
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