Watch active 2 no whatsapp call notifications after latest update.

[adityapruthi01]

After the latest update on the samsung galaxy watch active 2, the whatsapp call notifications don't come as usual, the messege notification works fine. Only, I don't get notified about any whatsapp calls, watch doesn't ring, doesn't vibrate, doesn't light up. 

The latest update is R820XXU1FVH4

I've already tried the following :

Reset my watch 

Reset my phone 

Tried with Samsung galaxy s22 plus 

Checked all settings. 

I'm currently in India, and I have Xiaomi 11t pro paired with it. 

 

[MandarS23]

How did you change notification panel ?

[adityapruthi01]

I didn't quite get you. Notification panel? 

[MandarS23]

Look at your notification panel how did you change it ?

[adityapruthi01]

This is Xiaomi's default notification panel.

[adityapruthi01]

Can someone pls help , anyone replicating this issue?

[adityapruthi01]

Did anyone found the solution? 

[DudeMusic]

Why do you want whatsapp in phone also my dear friend, isn't it too much distraction for you? Watch should be a watch and moreover Samsung is offering other great features for you on the watch such as direct calling , messaging , Bixby, physical activity recording etc, and you still want whatsapp on it. Okay from your side whatsapp may be important to you, but though it's an upgrade for watch from Samsung, but whatsapp belongs to meta , which is not designed for watches but mobile phones only. Think in that perspective and reply me!

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to update your device, if you are facing any issue after software update.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support