[Update] buds+ redeem error

[therohitshetty]

I Got my phone on 5th march i Activated it & its been more than 72hrs now, still i can't redeem buds+. 

I see " u may be eligible" i get "otp" then its saying apologize????????.

Raised a ticket already. They said wait.

Tried too many times

Rebooted

Cleared data

Download from Samsung store

No help.

[UPDATE] AFTER 48HRS my samsung member page is showing congratulations u are eligible for this offer, & buds for 1999inr.

Post your comments plz

[GaurravWalia]

yes same here

[GaurravWalia]

I also raised a ticket but they said please issue will be resolved after 72 hours

[Ajay530]

I too got same error. Then I went to Settings>Apps>Samsung Shop and enabled/allowed all the permissions listed there. I've done this as I was thinking that maybe the app wanted to read IMEI after OTP is received. After few hours of enabling all permissions I tried and successfully placed the order for buds+ @ 1999. Hope this helps you.