Original topic:

Samsung galaxy watch 4 classic doesn't show new whatsapp notification

(Topic created on: 10-26-2021 11:12 AM)
557 Views
wer1
Active Level 3
Options
Wearables
Hi guys,
My galaxy watch 4 classic doesn't vibrate when a new whatsapp message is received on phone. All other notifications are working fine and watch vibrates for them. I've reset my galaxy watch 4 classic along with phone's wearable app. I've checked the obvious, enabling notifications for whatsapp in wearable app etc...

Note: the notification itself is visible on watch with an orange dot, and I can see it. But watch never notifies me that new whatsapp notification has arrived.

Anyone else facing the same issue ?
Attaching software version of watch.

image


5 Comments
Finland
Beginner Level 2
Wearables

I have same problem. Do you fix it?

0 Likes
Gijo
Active Level 5
Wearables
Please enable notification for whatapps in wearable app
0 Likes
ricorrea2002
Beginner Level 2
Wearables

I have the same problem. I did enable whatsapp in wearable app.

Also I restar my watch and my phone. 

I dont receive any whatsapp notifications, and all others are fine

Thanks

0 Likes
ricorrea2002
Beginner Level 2
Wearables

Sorry, aditional information, my watch is brand new.

0 Likes
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes