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09-04-2022 12:25 AM in
Wearables
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09-04-2022 02:35 AM in
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09-04-2022 10:04 AM in
Wearables
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09-04-2022 04:25 PM in
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09-06-2022 10:32 AM in
WearablesHi,
Kindly note that if you're located in Kuwait, the Samsung pay app is not supported on the watch in Kuwait.
The eligibility of this app on the watch depends on the region, you may try to reset the watch from the Samsung wearable app > about watch > reset watch.
( But make sure to save backups for the details before because the reset will delete all the saved things).
If the issue still exists after all these steps, please submit an error report to the technical team via the Samsung Members app > get help page > error reports section.
Choose one of the categories, and type the issue that you're facing to them, but make sure to send your device's logs.
To send the device logs, please follow the below:
Press and hold Samsung members Icon > Then tap on Error reports > Select the category of your report > Make sure that "Send Log Data" is selected to help resolve your inquiry> Describe your problem in detail> Change the frequency to whatever you prefer > Then send it.
For more information regarding this, you are welcome to visit our website and watch the tutorial sending logs by following the link below:
https://www.samsung.com/ae/support/mobile-devices/how-to-send-error-report-in-your-galaxy-device/
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09-06-2022 10:42 AM in
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11-21-2023 12:22 PM in
WearablesI am not able to open Samsung Pay in my mobile phones. I stuck with the same issue. After open the app, its showing checking availability and a blue bar are continuously running. But no progress to add my card.
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02-11-2024 09:39 PM in
WearablesSame here. Samsung A52. All android updates installed. No luck. The blue bar of death.
