Original topic:

SMS problem

(Topic created on: 01-19-2024 09:33 AM)
475 Views
lechu
Active Level 4
Options
Wearables

image

My watch 4 is LTE version and esim is activated.but i cant send or receive sms without connecting to galaxy wearable app.how can fix the problem?plse help me
1 Comment
cs_member8
Moderator
Moderator
Options
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

0 Likes