Original topic:

Redemption

(Topic created on: 08-11-2021 11:39 PM)
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Vijayvenkatesh
Active Level 1
Options
Wearables
I wanted to redeem offer of samsung watch 3 silver edition on my purchase of samsung galaxy s21 plus 5g. However , on activation I see that stock is not available. Really shocking as I had to wait for more than 2 weeks to buy, but now it says stock not available.  Rely disappointed. 
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4 Comments
Anand0422
Active Level 2
Wearables
U have to wait but u will definitely get it... I had wait for 4 months
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Wearables
Redemption ends by 31st August
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Dkr
Active Level 5
Wearables
Bro when you buy the phone...u have to register for it in My Galaxy app...keep on checking about the redemption in samsung shop app it may appear
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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