Original topic:

Raise wrist to wake feature not working

(Topic created on: 12-25-2022 05:07 AM)
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Eaglett
Active Level 5
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Wearables
I'm facing issues with the watch's "raise wrist to wake" feature as it does not seem to working normally.

At times, it doesnt wake even after raising wrist, mostly while driving. My watch is on the latest version. 

Please look into it and fix it. Thank you. 

Galaxy Watch 4 Classic
Ver. UI 4.5
19 Comments
Honour
Active Level 4
Wearables
I am Also Feeling Same In Watch 4
ss1234
Active Level 5
Wearables
Same problem from last software update
AnkithPatil
Active Level 3
Wearables
Yes same problem here too
Wearables

i am facing the same issue recently from 24th December 2022, after update i am unable to use the feature while driving, @samsung please provide a fix for this ASAP

kai prime
Beginner Level 3
Wearables

Having the same issue on the lasted update. While driving the raise to wake not working.

MuraliN
Active Level 3
Wearables
Same issue here too
Please resolve the issue as early as possible
Wearables
Facinh same issue after updating latest version.
Members_P8S5fUQ
Beginner Level 4
Wearables

Same issue after the latest update, seems like Samsung is testing the driving mode... 

But it's very annoying and it get fixed with reset too, tried multiple times.. 

 Samsung please help fix this as it's very annoying. 

Also there is no video or buzz on this on social network. 

cs-member11
Moderator
Moderator
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Wearables

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We apologize for the inconvenience you are facing And please follow the easy troubleshooting steps which might help to solve the issue.

How to Reset Watches


Kindly open Apps screen in watch.
Swipe screen and tap on General.
Reset.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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