Hello, When I am listening to music on my earbuds and a call comes in, the audio consistently reverts to playing on my phone after the call ends, rather than resuming on my earbuds. Could you please help me with this issue?
Yes, this is a fairly common Samsung issue and it is usually related to Bluetooth and audio routing settings. Try the steps below in order. Most users get it fixed with one of these.
1. Check Bluetooth audio permissions for your earbuds Go to Settings > Connections > Bluetooth Tap the gear icon next to your earbuds Make sure Calls and Audio are both turned ON If Audio is off, the phone will not switch back to earbuds after a call.
2. Disable separate app sound (very important) Go to Settings > Sounds and vibration Tap Separate app sound Turn it OFF When this is enabled, Samsung often sends media back to the phone speaker after calls.
3. Reset Bluetooth settings (safe option) This will not delete your data, only Bluetooth and Wi-Fi connections. Go to Settings > General management > Reset Tap Reset network settings Restart your phone Pair the earbuds again
4. Check media output after a call After ending a call: Pull down the Quick Panel Tap Media output Select your earbuds instead of Phone If this fixes it temporarily, the issue is software related.
5. Turn off Bluetooth auto-switch (for Galaxy Buds users) Open the Galaxy Wearable app Go to Earbuds settings Turn OFF Auto switch / Seamless connection
6. Update your phone and earbuds Settings > Software update Also update earbuds firmware via Galaxy Wearable
7. Clear Bluetooth cache (advanced but effective) Dial *#9900# Select Delete dumpstate/logcat Restart the phone If the issue still happens, tell me Your Samsung model (for example A55, S21 FE, S24) Which earbuds you are using One UI version
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Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we would like to inform you that this is not an issue; it is a normal phenomenon. If you have any questions regarding Samsung, please feel free to get back to us.
