Dear Samsung.
This is the MOST important issue for those of us that have paid a premium for LTE watches it regularly overheats when the signal drops and is simply an expensive and useless feature of this watch. As for the fix the user has offered in this video - c'mon man!- mobile towers have one setting - max power output for maximum signal strength and range for customers. Modulating individual signal amplitudes for every single device connected to a tower seems technically unrealistic (Any comm's engineers out there that can comment?). Most likely when this user switched carriers they got extended coverage not offered by their previous carrier. The only other alternative I can see from this user's experience is that the carriers can change the type of signal packets more suited to watches (maybe someone can comment if is this a thing in mobile network land?) When I experience low signal-my watch overheats. It's that simple. Walking up the stairs in the middle of my house- low signal -watch overheats. In a small terrain dip while out on a run - low signal- watch overheats. This is a Samsung issue and not even being acknowledged by Samsung. Can someone in this industry with a strong voice please call this out - it's ridiculous the product has not been openly and widely ridiculed in the tech media and Samsung can keep marketing and selling this feature without a fix. It's like Galaxy s7 battery fiasco but nothing is being done about a faulty product I suppose your device needs to catch on fire while flying on a plane for Samsung to offer to fix a faulty product. End rant
The popup of overheat comes without using it, please close it as soon as possible.This customer means our need.Samsung focuses on the needs of its customers.
So turn off this overheat popup error.
Thank You
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