Original topic:

My samsung galaxy watch 4 is not turning on after updating the watch

(Topic created on: 11-23-2022 11:53 AM)
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Akki021293
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I recieved the software version R8xxXXU1GVK4 yesterday morning and my watch was not turning on after update! Contacted samsung and they requested to visit service center. Now service center is saying it's a motherboard issue and it will cost 7050 Indian rupees to renew the motherboard. Service centers people are not aware of this issue and Samsung has to address this and fix the issue for free of cost! 
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cs_member8
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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recoanto
Active Level 1
Wearables
This is exactly happening to me as well. The brand such as Samsung shouldn't be doing these kind of scams.
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