Original topic:

Issue with the Wearable app

(Topic created on: 05-06-2022 07:15 AM)
StarkMk42
Active Level 1
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Wearables
I pirchased the galaxy watch 4 yesterday and i am trying to connect it with my S22 Ultra, the Wearable app keeps saying couldn't connect to network and the pairing doesn't happen. 
I still haven't connected my watch 
7 Comments
AliB
Active Level 1
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Wearables
Try to pair it with a different phone.

It happened with me, i bought a new s22 yesterday and the wearable app showed the same error while pairing with my existing watch4 or buds, so i first paired my watch4 with another phone...completely...then went to setting in watvh and chose to pair to new phonee. Then my wearable app worked without showing that connection error
StarkMk42
Active Level 1
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Wearables
It was some issue with the app. My Existing Galaxy Buds 2 which was already paired was not pairing again.

I followed these steps
1. Clear cache
2. Clear Data
3. Reset Network
4. Reboot the phone
5. Pair.
It worked.
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TMan296
Options
Wearables
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StarkMk42
Active Level 1
Options
Wearables
This didn't help. I tried all these yesterday.
TMan296
Options
Wearables
Oh then go to the nearest Samsung store and let them have a look at it. They might be able to even exchange your device if it didn't work.
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StarkMk42
Active Level 1
Options
Wearables
Its fixed. Now.
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Samsung_specialist
Community Manager
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Wearables

Hi, 

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service center to your location https://www.samsung.com/ae/support/service-center/

 

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