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Original topic:

Gear2 Samsung watch

(Topic created on: 3/29/21 8:58 PM)
WesleyChina
Active Level 4
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Wearables
Hi please advise how can I connect my Samsung gear2 with my S21 ultra. I tried the Samsung galaxy wearable app and it doesn't work.

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Maps_sam07
Moderator
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Wearables

Hi  WesleyChina 

 

 
The only way to connect wearables to the device is through the Samsung Wearable app.  If your watch was connected to another device prior you will need to reset it firt=st before connection to a new device. 
 
1. From the Watch screen, press the Home key.
2. Touch Settings
3. Scroll to and touch Gear info.
4. Scroll to and touch Reset Gear.
5. Touch a reset option:
• Light reset: Delete all data except media files and personal data (such as email accounts and S Health data).

• Factory reset: Reset settings to the factory default values and delete all data. Use this reset when you plan to sell or give away your device and need to return it to its factory settings.

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Maps_sam07
Moderator
Moderator
Options
Wearables

Hi  WesleyChina 

 

 
The only way to connect wearables to the device is through the Samsung Wearable app.  If your watch was connected to another device prior you will need to reset it firt=st before connection to a new device. 
 
1. From the Watch screen, press the Home key.
2. Touch Settings
3. Scroll to and touch Gear info.
4. Scroll to and touch Reset Gear.
5. Touch a reset option:
• Light reset: Delete all data except media files and personal data (such as email accounts and S Health data).

• Factory reset: Reset settings to the factory default values and delete all data. Use this reset when you plan to sell or give away your device and need to return it to its factory settings.

View solution in context

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WesleyChina
Active Level 4
Options
Wearables
Thanks Maps will try