Original topic:

Gear icon X R 5178 is not appearing in galaxy wearable app of samsung S21 ultra

(Topic created on: 05-18-2021 02:29 PM)
309 Views
Kmaks
Active Level 1
Options
Wearables
When i tried to connect gear icon x r 5178 with galxy wear app of samsung s21 ultra it is not showing in the wearable app. It is connecting with bluetooth but i am not able to access it from wearable app.

any resolution ?
3 Comments
cs-member13
Expert Level 4
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Kmaks
Active Level 1
Wearables
Please resolve my query it is same as before.Tried as per instructions.
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Kmaks
Active Level 1
Wearables
Still not resolve my query regarding samsung gear pl update me
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