Original topic:

Galaxy buds plus

(Topic created on: 12-09-2020 10:11 AM)
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Gyanpro
Active Level 3
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Wearables
I recently updated my galaxy buds plus to the latest version, and after that my left one is draining fast than the right one. There is also an issue in the  battery percentage indicator. I have even reset it 3 times, still not getting any solution.
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cs-member13
Expert Level 4
Wearables

Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support