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11-28-2019 06:47 PM in
WearablesI am using my Galaxy buds SM-R170 with Galaxy A30 device and facing issue about frequent cut disconnect during call. While no issues during music, you tube etc. Already tried all the steps like reset both the devices, latest version of buds software etc but no use and the issue still exists.
Please suggest some steps to resolve as it is very annoying.
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11-28-2019 07:20 PM in
Wearablessolutions:
-Try better fitting eartips n hooks
-Always listen for the sound your earbuds make when they detect that they're inserted in the ear-canal for both ears.
-Update Samsung buds firmware
-Update Samsung Wearable app
-If the problem persists, try asking someone else to use your buds and see whether they face the same issue. this step is just to check if you have unusual ear canals such that buds can't detect whether they're inside the ears.
-if the problem persists go to service center.
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11-28-2019 09:32 PM in
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12-26-2019 03:13 PM in
Wearablesgoto Settings>phone info
Tap on build number multiple times to enable developer options.
one enabled, goto
settings>developer options>Bluetooth codec> select SBC or Scalable, try which works better
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04-18-2020 10:46 AM in
Wearables