Galaxy buds glitch with s21FE

[mohitk99]

Facing regullar audio cut while using galaxy buds. It completely stop working and when i minimise and open app again it will work somtime or i have to do it again.

Before S21FE i have used realme device and with that device they works fantastic but with samsung device i am facing issue of audio cuts.

Any solution

[KEDYY]

ensure whether the app u r using is not in deep sleep or sleep mode..

[mohitk99]

No it's not in sleep mode.
It is not app specific problem it happen with device.

[KEDYY]

try wiping cache memory of phone and the particular app as well

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support