Galaxy Watch 4 burn in on day 1

[Anonymous]

I just purchased a galaxy watch 4 classic lte from the Samsung store and I'm already seeing the ghost image of the watch face everywhere.

I checked online and most of the people are saying it's image retention and not burn in.

I always have my AOD on with brightness set to Auto Brightness and a samsung original watchface (simple watchface) and no facer or other watchfaces.

I also have my Galaxy Watch 4 which I got with my S22 Ultra and it's working fine even after 2 weeks of using AOD (same watchface and auto brightness) so I can clearly say that there's something wrong with the other one.

The lte one (with burn in issue) was manufactured in January and the bluetooth one was manufactured in March

I also googled online and found out many others are also facing the same issue and are sending their watches back to Samsung for a replacement since it's a manufacturing issue.

Can anyone please explain me what's happening?

Thanks in advance.

[Ab_Heartsy]

U r talking about that big 00's?yes.
I can't figure out, but it looks like some issue tho. Return if disappointed.

[Anonymous]

This is my watchface. The 0s and the 1s are from here.

[Ab_Heartsy]

Read ur below comments, it's better to get the whole watch replaced than the display only.👍🏼

[Anonymous]

Yeah I think that would be the best solution possible. Thanks tho

[RajathSR]

Watch 4 classic users have reported this several times in the community. It's sad that you are paying such a premium price for this kind of issue

You can get the screen replaced as the watch is still under warranty

It's quite common in phone screens, but seems like even watches have started reporting it

[Anonymous]

The thing that bothers me the most is what will happen to the water resistant properties after I get it's screen repaired/repalced?

Will it still be water resistant as it was out of the box?

What scares me the most is that if the watch gets water damaged after the repair (which is a common issue in many of the Samsung phones), Samsung won't cover it under the warranty.

[RajathSR]

Yea, I've heard this problems as well. It won't be as secure as the factory water resistance

[Dileepsalian]

Its still water resistant

[Anonymous]

Are you sure? Have you also had your watch's display replaced?