Galaxy Buds+ not connecting to Bluetooth with Apps during Mid Call

[TandelK51]

After recent update of Galaxy Buds+ ending with AUG2 , while having Whatsapp Call on and connect to Galaxy Buds+ , the Whatsapp/Duo  is no longer able to change voice to Bluetooth devices. I have been using Samsung Galaxy Note 8 as my daily device.  If anyone has faced this issue also let me know.

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support  

[TandelK51]

How can we get Error Logs ? 

[rojon]

This might sound counter intuitive but stop updating your apps if you want to continue using your note 8 or change your device. The reason is when ppl develop they consider the functionality of newer models more than the old ones...

[TandelK51]

Mobile Device is not something that you can buy monthly or yearly basis as service. Its a huge investment for everyone unless you have stock pile of money lying around. I am ok with Software Updates that are not going to be delivered to my device but i expect Samsung to work on Compatibility of its Eco System. Till date i have only used Samsung devices with Galaxy S3 , S4 , Note 3 and Note 8 as my main devices. There are some commitment we as people make to use our devices . If there are major issues like this going to happen Samsung should clearly mention to us  that dont buy the Buds+ it will stop working properly after couple of years. Also if it happens for  single App i can understand the issue and contact the App Developers for it , but it is not Single App issue i had tested the whole issue and found that it only happens on my Buds+ and not on other Bluetooth Devices. 

[rojon]

Totally agree with you. But it is what it is.

[rojon]

BTW you need to tell this to Samsung. Lol

[TandelK51]

Hope samsung even listens to its old users they just want to listen to iPhone Users and bring them to Samsung. 

[rojon]

Lol true !!