Galaxy Buds+ Manufacturing Issue

[aabbyrocks]

I have discovered that there is no mic hole on my right buds for which I used get complaint from other side of the call that they are unable to hear me properly and the voice is muffeld.

My buds+ is less than 2 months and I had purchased from Samsung Shop app. Any help as I understand it's a genuine manufacturing defect. 

[Jeff97]

If its a manufacturing defect please take it to the nearest service center with the bill.

[CrazyBoy28]

Kindly attach the Photos of your Buds+

[aabbyrocks]

There is no mic hole on the right bud.

[DarshanChatterjee]

Check the exact position of the mic

[aabbyrocks]

Yes, the upper point is missing. If you look closely.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

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Samsung Customer Support