Earbuds plus problem

[TKSarvankar]

My right ear bud is not able to connect. Does anyone have any solutions or face such kind of problems.  Because I am facing this problem f9r second time. 

[Anonymous]

Long press the buds to reset and try connecting

[S10PlusIndia]

Is it possible to reset by just long pressing??? I dont think so.

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Anonymous]

Ya put in case and press both for 10 seconds. The light color will change. Try paring again now

[TKSarvankar]

I tried everything...but it's not working...only left bud is working..

[Anonymous]

For this I went and replaced in samsung service

[Anonymous]

Try fully discharge case, then charge fully try paring in all options