Yesterday night I was visited my regular samsung shop for galaxy watch 4 demo and purchase. But when I was trying to connect galaxy watch with my samsung S20 Fe 5G mobile it was showing check your network connection. After few tries shop owner tried connecting that watch with his own S22 phone but same problem was occurred with his phone also.
After that incident I'm unable to connect my galaxy buds pro with wearable app. Need expert advice. Tia
Facing the same issue. Bought new galaxy watch 4 and earbuds pro yesterday. Could not connect with wearable app till now."check your network connection" "close or retry" appears everytime
Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.
Kindly restart your smartphone once and also re-insert your SIM card. Check device network in an open area: Kindly check your device in a different location/network coverage area.
Check device network mode settings Please follow the below steps. Step1: Navigate to the app's screen and tap on Settings. Step2: Tap on Connections. Step3: Tap on Mobile networks. Step4: Tap on network mode SIM1 or SIM2. Step5: Select network mode. Note: We recommend setting device network mode as LTE/3G/2G (auto connect) mode.
Kindly do check the same SIM card in another phone or another SIM card on the same phone to verify the issue.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
