Charging issues in Buds 3 Pro

[Know_One]

I've been facing this issue with my Buds 3 Pro wherein the Left Bud does not get charged while the right Bud does. This creates a situation where the left one gets out of charge sooner. Then I have to plug in the case and keep the lid open to make sure both the Buds get charged at the same time. 

Such issues on the flagship items is really unacceptable. Samsung outta address this.

[DarshanJ1995]

I have been facing the same issue. Visited service station in ahmedabad 5 times and no solution.
What have you done about your problem?

[Know_One]

Nothing. Apart from the troubleshooting step I mentioned in the post. Plug in the charger, then put in the left ear bud first. When it starts charging, then put in the right. Been doing this only.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

1. Charge my Galaxy Buds: To charge the battery in your Galaxy Buds use the following steps.
- Place the earbuds in the charging case (do not use if wet or dirty)
- Connect the USB cable to the charging case or use a wireless charger.
- Both earbuds and case charge simultaneously
- Use only Samsung charging devices for optimal battery life
- Device and charger may become warm during charging, but this is normal
- Do not disassemble, modify, or repair the device
- Keep magnetic stripe cards away from the device or charger to avoid damage

2. Monitor the charge status: When you connect the earbuds and charger case the LED indicators will flash certain colors to indicate the battery level.
• Green: Fully charged.
• Red: Charging.
• Flashing Red: Charging error. Reconnect the case and earbuds. If the error occurs again, contact a Samsung Service Centre for service support.
Note: You can check the battery level for the case and earbuds in the Galaxy Wearable app.

3. Wireless PowerShare: To wirelessly charge your Galaxy Buds with Wireless PowerShare, you need to follow these steps:

1. Activate the Wireless PowerShare feature on your phone.
2. Place your phone face down and put the compatible device (Galaxy Buds) on its back to start charging. You'll hear a notification sound or feel a vibration when charging starts.
If you want to enable Wireless PowerShare mode manually, here's how:
- Open your device's Settings.
- Scroll down and select "Battery and device care".
- Tap on the "Battery" option.
- Select "Wireless power sharing" and turn it on by activating the switch. Please note that Wireless PowerShare is compatible with most Qi-certified devices.

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[4912Harsh]

Even i too face the same issue not at all resolved

[4912Harsh]

Can you help me i am facimg 1 more new issue since i updated my buds 10days ago i need to unpair & repair it almost everytime to connect them to my s24ultra

[4912Harsh]

This is my buds version