Buds 2 pro -a brief one sec video lag on all streaming apps

[sandyprabu]

There is a issue with my s23 ultra and buds 2 pro. If buds are connected, there is video lag when I skip resume forward the stream or video but works fine without the buds. Both my phone and buds are at latest software update. Is anyone facing similar issue? Please let me know. Thanks in advance 

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query kindly perform the following steps to resolve your issue.

For Galaxy buds:

Kindly open the Galaxy Wearable App.
Tap on about earbuds.
Reset earbuds.

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[RajeshGujjanti]

I use the same combination and I don't have any such issues

[sandyprabu]

It is a brief 1 second lag after you pause or skip a part of video. One might not notice easily. I have actually contacted service centre and they are asking me if it happens with any other buds 2 pro. Can you confirm that yours is working fine?

[RajeshGujjanti]

I haven't observed that keenly but all Bluetooth headsets have some latency when doing such actions but not so much that it becomes noticeable

[sandyprabu]

If it's an audio lag I can understand. But the audio goes on as expected but the video lags a bit. That's my concern

[RajeshGujjanti]

Video is not lagging for me.

[sandyprabu]

Anyways thanks for your reply. I will check with the customer care centre.