Buds 2 Problem

[PrashantDBhatt]

I fully charge my buds and not use whole day. left bud battery is 100 and right bud battery is 75

How right buds battery was drain automatically 

It is not first time, many time problem occurs 

Any solution? 

[Chiru1435]

Try cleaning the connector pins for charging on case and buds.

[PrashantDBhatt]

Ok 👍

[PrashantDBhatt]

Try but same problem

[Chiru1435]

visit service center once

[PrashantDBhatt]

Yes

[PrashantDBhatt]

Service center update buds with his system but same problem

[Chiru1435]

Hope the last thing is replacement

[AnuuJutgrec]

I'll have to say that the buds Pro had the best audio. The wind shield technology actually works...

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

How to Reset Galaxy Buds
For Galaxy buds:

Kindly open Galaxy Wearable App.
Tap on about earbuds.
Reset earbuds.

For Galaxy buds + & Galaxy buds live:

Kindly open Galaxy Wearable App.
Tap on General.
Reset.

Thank you for writing to Samsung.
Warm regard,
Samsung customer support