The back sensor of my galaxy watch came off for the second time in the 3 years that I have it. What can I do as it is no longer under warranty. My husband got the same watch and never had this type of problem. Every time it's costing me money and time to get it fixed. I was told last time they can't just clue it, they must replace the piece. Not happy at all
A lot of us have had that problem. I tried to get my watch active fixed at Samsung and they told me ridiculous prices. I just glued it back with some pvc glue. All the sensors work perfect and the back cover never came off. I hardly ever get into the pool with the watch nor immerse it in water so I didn't care much for water resistance. Otherwise it's still hanging on tight.
Hi, Sue-Anne kindly note that your device may need to be booked in for assessment. Please go to the below link to locate the closest Authorized Service Centre to you.
